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At the time of going to press the following books are available: IT (Service) Management / IT Governance ITSM, ITIL® V3 and ITIL® V2 Foundations of IT Service Management – based on ITIL® V3 (English, Dutch, German French, Japanese and Spanish editions) Introduction to IT Service Management (ITIL V3, English) IT Service Management based on ITIL V3 – A Pocket Guide (English, Dutch, German, Italian French, Japanese and Spanish editions) Foundations of IT Service Management based on ITIL® (ITIL V2), (English, Dutch, French, German, Spanish, Japanese, Chinese, Danish, Italian, Korean, Russian, Arabic also available as a CD-ROM) Implementing Service and Support Management Processes (English) Release and Control for IT Service Management, based on ITIL® – A Practitioner Guide (English) ISO/IEC 20000 ISO/IEC 20000 – An Introduction (English, German) Implementing ISO/IEC 20000 Certification (English) ISO/IEC 20000 – A Pocket Guide (English, Italian, German, Spanish, Portuguese) ISO 27001 and ISO 17799 Information Security based on ISO 27001 and ISO 17799 – A Management Guide (English) Implementing Information Security based on ISO 27001 and ISO 17799 – A Management Guide (English) CobiT IT Governance based on CobiT4.1® – A Management Guide (English, German, Japanese) IT Service CMM IT Service CMM – A Pocket Guide (English) ASL and BiSL ASL – A Framework for Application Management (English, German) ASL – Application Services Library – A Management Guide (English, Dutch) BiSL – A Framework for Business Information Management (Dutch, English) BiSL – Business information Services Library – A Management Guide (Dutch English) ISPL IT Services Procurement op basis van ISPL (Dutch) IT Services Procurement based on ISPL – A Pocket Guide (English) Other IT Management titles: De RfP voor IT-outsourcing (Dutch English version due Spring 2008) Decision– en Controlfactoren voor IT-Sourcing (Dutch) Defining IT Success through the Service Catalogue (English) Frameworks for IT Management – An introduction (English, Japanese German) Frameworks for IT Management – A Pocket Guide (English, German, Dutch) Implementing IT Governance (English) Implementing leading standards for IT management (English, Dutch) IT Service Management global best practices, volume 1 (English) IT Service Management Best Practices, volume 1, 2, 3 and 4 (Dutch) ITSM from hell! / ITSM from hell based on Not ITIL (English) ITSMP – The IT Strategy Management Process (English) VHP is also publisher on behalf of leading companies and institutions, eg The Open Group, IPMA-NL, CA, Getronics, Pink Elephant. These publications are grouped in series, eg: ITSM Library (on behalf of ITSMF International), Best Practice and IT Management Topics.
Van Haren Publishing (VHP) specializes in titles on Best Practices, methods and standards within IT management, Architecture (Enterprise and IT), business management and project management. For information and printed versions please see Other publications by Van Haren Publishing
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For information and printed versions please see Service Transition based on ITIL V3® - A Management GuideĬopyright protected.